Managing for performance is about being proactive in managing employees to achieve goals and minimise the risk of problems or barriers arising.  While many other courses focus on coaching and interpersonal skills to fix or resolve problems, Robenny - School Of Business designed this programme to allow managers to be proactive in coaching staff for success and in setting and managing shared performance objectives. A conflict management model is also explored as a method for identifying and eliminating sources of conflict before they begin to undermine successful initiatives. These structures allow participants to effectively manage staff performance while keeping them aligned with organisational objectives.

How You Will Benefit

At the conclusion of this programme participants should able to better manage their employees for success by using a collaborative approach to encourage employee buy-in and responsibility for outcomes.  Application of these techniques in conjunction with a robust conflict resolution framework will allow participants to reduce time spent "fighting fires" and increase time spent on goal achievement.

Who Should Attend

Practicing managers with accountability for leading a team. As a practicing manager, do you face any of the following issues:

• Do you spend your time getting individuals back on track instead of laying the groundwork for them to be successful?
• Are you missing opportunities to expand the capabilities of your work group? 
• Do you tell people what to do rather than encourage involvement and build commitment?
• Are you evaluating the performance of employees fairly?
• Do you provide the guidance and support employees need to meet goals?
• Are you aware of and able to effectively handle the challenges that can arise in establishing performance plans?
• Does conflict escalate because you fail to recognise the signs?
• Do you know what to do when a conflict is affecting productivity or morale?
• Do you have the skills to mediate a conflict when emotions are strong?
• Are you aware of the real cost of conflict to the workgroup and to the organisation?

What You Will Cover

• What is performance management?
• Competency model
• Leadership development
• Goal setting
• Behavioral norms
• Performance improvement process
• Coaching
• Performance Appraisal
• Recognition
• Team Audit